Owner FAQs
Answers to your frequently asked questions
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Do you provide me with a report of activity on my property?
Yes, we will provide you with a monthly statement of rents and other income received, maintenance, repairs, and other expenses incurred. This will be provided once per month. If you have questions regarding your statement, please do not hesitate to contact us. -
Do you sell real estate?
Yes, with over 45 years of experience, Rogers & Rogers Realtors is the perfect partner real estate firm to assist you with all of your personal and/or investment home buying and selling.
Whether you are new to the market or an experienced investor, we have unmatched local knowledge, expertise and resources to help you achieve your real estate goals.
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What does it cost to manage my property?
Our fees are very competitive. We are not the cheapest nor are we the most expensive management company in town. We have established a reputation of good service to our clients. In order for us to provide this service we must be able to hire and retain great personnel and purchase good technology to improve our efficiency. Please give us a call to discuss our fees in greater detail. We do not keep them secret but we do not list them in total on our website for specific reasons. -
Why should I use a professional to manage my home?
While the reasons our clients choose professional management vary, here are some of the key reasons many people elect professional property management over self-management:- We handle maintenance and emergency repairs, allowing you to sleep at night.
- We enforce collection of rents and serve the proper notices upon failure to pay.
- We understand and apply the correct federal, state, and local laws, keeping you and your investment out of trouble.
- We know the local market, have an extensive network of contacts, and have advertising resources available to us at discounted rates. This allows us to effectively market your vacant home to prospective residents to get it filled.
- After you add up the increased rent we can often command, the discounts you'll receive on advertising, and the company rate we get on repairs, you'll often make more money than if you managed the property yourself!
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How long of a lease do you sign?
One year is our general recommendation. It eliminates any short-term tenants that you may get if you offer a month to month residency and it helps to eliminate additional make ready costs that occur with every turn over of tenants. We strive to achieve the longest tenancy possible for your property in the screening process. -
Can I choose to disallow pets, smokers, large families, etc.?
We comply fully with the Fair Housing Act. This means that you can not choose to disallow anyone that is a member of a protected class under the act. You can choose to disallow pets and not permit smoking in your home, but you cannot deny a service animal. All pets will also be screened by a third party screening service, petscreening.com. -
Who holds the tenant security deposit?
Rogers & Rogers retains all security deposits as a means to make your property more rent-able and to further protect you. In the initial renting period, prospects often offer concerns of what happens to their deposit once it is paid and they are reassured when told the account in which it is held is regulated and audited by the State of California Department of Real Estate Commissioner. Further their deposit is not subject to any attachment that may occur with an owner held deposit. -
Are you licensed?
Yes, and not only are we members of the Realtor Associations and the National Association of Residential Property Managers (NARPM® www.narpm.org), but our firm’s Vice President has served as a President of the local California NARPM® Chapter and also on that Board of Directors today as well as a national NARPM Ambassador for the entire Pacific Region.